Affinipay

The following case study explains how Red Fan Communications devised a custom-built campaign for AffiniPay ahead of its prominent acquisition of MyCase. After onboarding the client in May of 2022, the team quickly aligned on a strategy and drafted press materials for the company’s announcement on June 9. The campaign’s success is a testament to Red Fan’s industry expertise, media relations prowess and ability to work well under tight time constraints.

The Story

AffiniPay, the market leader in professional services payments and parent company of LawPay, sought direction in the lead-up to its pivotal acquisition during the spring and early summer of 2022. Under the constraints of a fast turnaround time, outside pressure from investors and a post-pandemic environment, AffiniPay entrusted Red Fan Communications with planning and execution for the June announcement. Partnering with sage, seasoned and strategic advisors at Red Fan, this unicorn business was empowered to hone messaging and bolster its media presence as the company nearly doubled in size and expanded its footprint across the legal spectrum.

Launched in 2005, AffiniPay provides exceptional online payments solutions that professionals need to take back their businesses. Offering the only digital solution tailored to specific professions including lawyers, accountants, architects and engineers, the platform enables employees to simplify administrative tasks and payments to dedicate more time to producing excellent client work. LawPay, AffiniPay’s product customized for lawyers, quickly became a powerhouse in the $17 billion legal technology market. Recognized as one of Inc. 5000’s fastest-growing and consistently profitable companies for over a decade, the leading payments platform for lawyers saw a tremendous opportunity on the table to grow its customer base significantly, with payments only 30% digitized in the legal market today.

The realization sparked AffiniPay leaders to acquire San Diego-based legal practice management software company — MyCase. In partnership with AffiniPay, Red Fan quickly provided messaging and thought leadership strategy to CEO Dru Armstrong, who saw the opportunity to address the pain points lawyers face by combining financial and business tools in a single platform. Prior to the acquisition, LawPay found more than two thirds of its customers wanted a legal practice management solution, but had yet to implement one. Responding to this market need, AffiniPay’s decision to join forces with MyCase further improved the quality of work and financial well-being for lawyers. Dru and her team realized that the integration, which aligns with the company’s vision to create a better workday for professionals across industries, was a story that needed to be told outside of internal walls.

Ahead of the announcement’s release on June 9, 2022, Red Fan leveraged expertise in both legal tech and fintech to highlight AffiniPay’s news given the broader context of both industries. As a result, the launch proved successful, with media placements in top legal, financial and local publications.

Challenge

To prepare, the Red Fan team was tasked with creating an outreach timeline for AffiniPay’s acquisition announcement, developing a robust media relations plan and drafting messaging to position executives as thought leaders. Rather than taking a one-size-fits-all approach, Red Fan assessed AffiniPay’s unique situation and tailored recommendations accordingly. No stranger to mergers and acquisitions, the team’s familiarity with market dynamics, business parameters and private equity-backed deals boosted AffiniPay’s confidence, allowing them to proceed with added peace of mind in the announcement strategy.

Solution

Campaign tactics focused on:

  • Conducting thought leadership interviews with executives, including CEO Dru Armstrong, to assess market dynamics and align with sensitivities surrounding the merging of two companies with private equity firms involved
  • Planning for the acquisition by providing a media outreach strategy and messaging materials curated to align with legal and market considerations, distributing a press release and contacting targeted outlets and reporters
  • Customizing local outreach and positioning CEO as an industry thought leader
  • Compiling a 60-day communications campaign strategy following the acquisition news
  • Drafting proactive pitches targeting legal reporters at national, fintech and legal trades
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Results

In just three months, AffiniPay gained 812 mentions and 2.8 billion aggregate readers. As a result of Red Fan’s media strategy and proactive outreach for the MyCase acquisition, AffiniPay received 46 mentions in noteworthy publications including Axios, Bloomberg Law and Payments Dive. Following AffiniPay’s acquisition announcement and influx of earned coverage in June, Red Fan secured five additional executive interviews and an earned media placement in Legaltech News. For AffiniPay, the elevated thought leadership and strengthened share of voice is a testament to Red Fan’s industry knowledge and immediate know-how when it comes to crafting an M&A strategy and keeping reporters engaged.

Notable story placements 

Share this Case Study

The team at Red Fan understood the fintech industry and what it would take to achieve our goals right off the bat. When releasing one of our biggest acquisition announcements, Red Fan’s expertise and professionalism saved us time and minimized our concerns during a fast-paced launch. I highly recommend Red Fan as a communications partner and advisor that is willing to share in your company’s vision and execute your ideas with the highest standard of excellence.

AffiniPay

Keely Leonard

Director of Corporate Communications
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