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Vyopta Introduces New Multi-Vendor Real Time Video Monitoring To Improve The Quality Of Business-Critical Enterprise Video Collaboration

Real time video monitoring helps IT managers avoid quality issues, reduce the time to resolve problems and lower the cost to maintain and support video collaboration. View the original release on Business Wire.

(AUSTIN, TX) -- Vyopta Incorporated, the industry leader in collaboration analytics, today announced its new multi-vendor Real Time Video Monitoring product. Real Time Video Monitoring is an expansion of Vyopta’s vAnalytics application and is the only product that integrates historical and real-time data from Cisco, Polycom, Vidyo, Acano, Pexip and other unified communication technology providers, in a single, easy-to-use dashboard that IT teams use to improve the quality and performance of their video collaboration networks.

Vyopta customers in the technology, healthcare, education, financial services and energy sectors have used vAnalytics with the Real Time Video Monitoring for the last five months.

“Our organization provides emergency telemedicine services to over 300 hospitals across the United States, and it is critical that our video collaboration technology performs at a high level at all times,” said Geoff Bricker, director of information technology at Specialists on Call. “With Vyopta’s vAnalytics with Real Time Video Monitoring, we can be even more proactive with our video network, allowing us to deliver the highest quality telemedicine services in the industry and improve care for thousands of people.”

As enterprises move from audio-only calls to video meetings, users expect the same quality of service as voice calls. Organizations experiencing massive increases in video meetings need tools now more than ever to ensure that the quality of service meets users expectations. With Vyopta’s vAnalytics application, customers can pinpoint in real time the source of video-call problems and take steps to resolve issues immediately. In addition, Vyopta’s Real Time Video Monitoring alerts allow organizations to detect potential problems before they occur.

“Enterprise video is rapidly capturing a larger share of the over 100 billion yearly minutes used for audio conferencing,” said Alfredo Ramirez, Vyopta’s CEO. “Vyopta’s vAnalytics historical and Real Time Video Monitoring tools will help our customers meet this surging demand for video collaboration at the highest levels of efficiency and quality.”

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The benefits of using Vyopta’s Real Time Video Monitoring include:

● Faster time to resolve video quality problems: Vyopta’s Real Time Video Monitoring allows IT to quickly identify the root cause of a problem and take immediate steps to resolve the issue.

● Avoid potential failed calls: With real-time alerts, IT can spot potential problems in the video network before end users start generating trouble tickets.

● Higher quality of video collaboration: By reducing the rate of video quality problems and more quickly resolving issues that do occur, overall video collaboration experience improves.

● Lower cost to maintain and support video collaboration: vAnalytics allows your existing IT team to be more productive and support higher volumes of video calls at higher levels of quality.

IT managers use vAnalytics application with Real Time Video Monitoring insights to meet the demand for better video collaboration by making video communication more reliable and easier to use. To read full case studies of how Vyopta’s vAnalytics with Real Time Monitoring helped Specialists on Call and Cimpress improve the quality of their video collaboration environments, visit http://www.vyopta.com/resources-video-collaboration-case-studies.

Vyopta will be unveiling vAnalytics Real Time Video Monitoring at the Enterprise Connect conference, taking place March 16 through March 19 at the Gaylord Palms in Orlando, Florida. The company will be offering in-person product demos and a free-trial offer from booth 1205.

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